Privacy Policy - AI Pill Identifier & Info

Privacy Policy for AI Pill Identifier & Info

AI Pill Identifier & Info (“we”, “our”, or “the app”) provides AI-powered pill identification and medicine information. This Privacy Policy explains how we collect, use, and protect information when you use our Service.

By using the app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the minimum information required to operate and improve the app.

1.1 User Queries (AI Requests)

When you search for a medicine or request information, we collect:

  • The text you enter in the app (medicine name or query)

This data is:

  • Sent to OpenAI for generating AI-based responses

  • Not used to identify you

  • Not combined with any personal information

We do store AI queries securely to improve features such as:

  • User history

  • Saved results

  • Token usage tracking

We do NOT store any personal identifiers about you.

1.2 Automatically Collected Data

We use third-party tools to improve app performance:

Firebase Analytics

Collects:

  • App usage behavior

  • Screens visited

  • Events triggered

  • Device model & OS

Firebase Crashlytics

Collects:

  • Crash logs

  • Device model

  • OS version

  • App version

Google Analytics

Collects:

  • General usage statistics

  • Device type

  • Session duration

  • Country-level location (non-precise)

These analytics tools do not collect personal identity information.

1.3 Advertising Data

We use Google AdMob to show ads.

AdMob may collect:

  • Advertising ID

  • Device information

  • Anonymous usage data

  • Interaction with ads

AdMob does not collect personal identifiable information (PII) unless you choose to provide it externally.

You can reset or disable your advertising ID in device settings.

2. Permissions We Use

We only use permissions required for the app to function:

Internet Access

  • To send your queries to OpenAI

  • To fetch AI responses

  • To load ads

  • To load remote content

Network State

  • To check if your device is online

We do NOT request:

  • Contacts

  • Camera

  • Photos

  • Microphone

  • Call logs

  • Storage access

  • Location

  • Wi-Fi control

  • Phone state

  • SMS

Any permission listed above IS NOT used by this app.

3. How We Use Your Data

We use collected data for:

  • Providing AI pill identification

  • Displaying medicine information

  • Managing your token balance

  • Sending requests to OpenAI

  • Improving app performance

  • Fixing crashes

  • Ad personalization (depending on user consent)

  • Preventing misuse or abuse

We NEVER:

  • Sell your data

  • Share personal data with third parties

  • Use data for tracking outside the app

4. Third-Party Service Providers

We work with the following providers:

OpenAI

Used to process your queries and generate AI responses.
Data shared: text input only (medicine name or question).

Google Play Services

Essential app services and updates.

Firebase Analytics & Crashlytics

Analytics, performance monitoring, crash reporting.

Google Analytics

Usage measurement.

AdMob

Advertising and monetization.

All third-party partners follow industry-standard privacy practices.

5. Data Storage & Security

We store only non-personal query data and usage logs.

We use:

  • Secure storage

  • Encrypted communication (HTTPS/SSL)

  • Restricted access to internal systems

No storage method is 100% secure, but we follow best practices to protect your data.

6. AI & Medical Information Disclaimer

Our app uses AI to generate medicine-related information.

Important:

  • We are not a medical service.

  • Information may not be 100% accurate.

  • The app does not replace a doctor, pharmacist, or medical advice.

  • Always consult a healthcare professional before taking any medication.

7. Children’s Privacy

The app is not intended for children under 18.
We do not knowingly collect data from minors.

If a minor’s data is found, we will delete it immediately.

8. Data Retention

We retain:

  • Query history (non-personal) → To improve your experience

  • Analytics logs → As required by providers

  • Crash logs → For debugging

You may request deletion anytime via email.

9. Your Rights

You can:

  • Request deletion of stored query data

  • Opt out of analytics

  • Opt out of personalized ads

  • Request information about stored data

Contact us using the email below.

10. Links to External Sites

Some links may redirect to external websites.
We are not responsible for the privacy practices of these sites.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Changes take effect immediately after posting.

12. Contact Us

If you have questions or requests, contact us at:

📩 steptechnovision@gmail.com

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